“Oops! I Said the Wrong Thing. Now What?”

monkey say no evilNone of us are immune to accidentally saying the wrong thing. We might have good intentions, but we unfortunately chose the wrong words. When your in a leadership position, the ramifications of saying the wrong thing are even greater.

That’s why I wrote this article for Entrepreneur.com – Correcting Leadership Communication Mishaps

I want to say a very special “thank you” to Ed Catmull, the President of Disney Pixar studios, for inspiring this article. His book, Creative, Inc., is phenomenal and I highly recommend it. I will write a few additional thoughts I had from that book here in the blog, but for now, I hope you enjoy the Entrepreneur article!

Traveling Through Influential Communication

When people are first introduced to this world of influential communication, they naturally feel overwhelmed at first. There are many moving pieces – body language, techniques, profiling, strategies, etc.  It’s like opening up a watch and seeing all the gears at once for the first time. Which gear does what? What happens first? What connectsContinue Reading

Resisting Confidence

  Okay, let’s face it. I’m not really known for being demure or meek. In fact, I’m pretty sure that neither of those adjectives have ever been used to describe me. In my line of work – speaking, coaching, and training – my outgoing and confident nature certainly serves me well. However, that doesn’t meanContinue Reading

Better Meetings Made Easy

Better Meetings Made Easy I have to confess something. I hate pointless meetings. I’m sure I’m not alone in this and yet there are thousands of meetings happening right now and I’d bet that more than half of them are filled with bored, demoralized, and disgruntled employees. If you don’t want people dreading the ideaContinue Reading

Which is More Persuasive: Positive or Negative Influence?

Which is More Persuasive: Positive or Negative Influence? When you need to be influential, chances are you will be faced with the question, “how can I frame my pitch to be more persuasive?”  In this quick video, I give you my best tip on how to prepare for that exact situation.

One Influential Word That Can Make A Huge Difference

  One Influential Word That Can Make A Huge Difference In my recent article for Entrepreneur about The Art of Having a Productive Argument, I outlined ways that arguments can improve and strengthen your corporate culture and relationships. I wanted to follow up that article with a bonus tip for my blog readers. One ofContinue ReadingContinue Reading

High-Pressure Presentations: Diagnosing Michael Bay’s Performance Bust

High-Pressure Presentations: Diagnosing Michael Bay’s Performance Bust I rarely comment specifically on someone else’s speech, killer or bust. However, the Michael Bay video from CES has gone viral in a matter of moments and I’m already peeved by the surface-level commentary. Be warned: this blog post is not going to bash Mr. Bay nor will itContinue ReadingContinue Reading

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